Legal
Terms of Service
Last updated: February 14, 2026
1. Acceptance of Terms
By accessing or using Sentro ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
2. Description of Service
Sentro provides an uptime monitoring platform that checks the availability and performance of websites, APIs, and other HTTP endpoints. The Service includes monitoring, alerting, incident management, team collaboration, and related features as described on our website.
3. Account Registration
You must create an account to use the Service. You agree to provide accurate, complete, and current information during registration and to keep your account information up to date. You are responsible for safeguarding your account credentials and for all activities that occur under your account.
4. Acceptable Use
You agree not to:
- Use the Service to monitor endpoints you do not own or have authorization to monitor
- Attempt to gain unauthorized access to any part of the Service or its related systems
- Use the Service for any illegal, harmful, or abusive purpose
- Interfere with or disrupt the Service or servers and networks connected to the Service
- Reverse engineer, decompile, or disassemble any part of the Service
- Resell, redistribute, or sublicense the Service without prior written consent
- Use the Service to perform denial-of-service attacks or load testing against third-party services
- Submit or configure monitors with intentionally malicious URLs or payloads
5. Plans and Billing
The Service offers multiple subscription plans with different features and limits. Plan details and pricing are available on our Pricing page. Prices are subject to change with 30 days notice.
Paid plans are billed monthly or annually in advance. You authorize us to charge your payment method on a recurring basis. Refunds are handled in accordance with our Refund Policy.
Free plans may have usage limits. We reserve the right to modify or discontinue the free plan at any time with reasonable notice.
6. Data and Privacy
Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your data. By using the Service, you consent to the data practices described in the Privacy Policy.
7. Intellectual Property
The Service, including its design, code, features, documentation, and branding, is owned by Sentro and protected by intellectual property laws. You retain ownership of your data and content. By using the Service, you grant us a limited license to process your data as necessary to provide the Service.
8. Service Availability
We strive to maintain high availability of the Service but do not guarantee uninterrupted or error-free operation. We may perform scheduled maintenance with reasonable advance notice. We are not liable for any downtime or service interruptions, whether planned or unplanned.
9. Limitation of Liability
To the maximum extent permitted by law, Sentro shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or related to your use of the Service. Our total liability shall not exceed the amount you paid to us in the twelve months preceding the claim.
10. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will meet your requirements or that monitoring results will be accurate or complete.
11. Termination
You may terminate your account at any time through the account settings. We may suspend or terminate your account if you violate these Terms or for any other reason with reasonable notice. Upon termination, your right to use the Service ceases immediately. We may retain your data for a reasonable period as described in our Privacy Policy.
12. Changes to Terms
We may update these Terms from time to time. Material changes will be communicated through the Service or via email at least 30 days before taking effect. Continued use of the Service after changes become effective constitutes acceptance of the updated Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the state or federal courts located in Delaware.
14. Contact
If you have any questions about these Terms, please contact us at legal@sentro.dev.